Ketchikan

Open Positions

Ketchikan

Seasonal Adventure Kart Guide

Guide visitors in a professional, courteous, and informative manner at Whipple Creek, while being responsible for the safety and well-being of guests during tour operations. This position is responsible for all duties associated with tours: guide, open and close of building, cleaning site and gear, and fueling karts. 

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Ketchikan

Tour Sales Manager

Aggressive, high pressure sales person wanted to sell day tours to cruise ship passengers in Southeast Alaska. Previous sales experience required.

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Ketchikan

Seasonal Dock Operations Supervisor

The Dock Operations Supervisor is responsible for planning, organizing, managing, and coordination of daily tours and collection of services provided to cruise lines and other customers. This position serves as a liaison between the company and cruise lines as well as the transportation companies.

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Ketchikan

Seasonal Dock Operations Manager

As the Dock Operations Manager, this position includes diligently answering telephones, assisting all customers, and providing coworkers / subordinates company product knowledge with effectiveness and efficiency. It also requires influencing others within the tour department to adhere to company procedures and requirements. This position requires the supervision of the dock operations supervisor, dock representatives, and assistance with driver guides. Overall, it is your responsibility to ensure the highest quality of customer service.

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Ketchikan

Seasonal Transportation Coordinator

This position is responsible for all tour groups arriving back to their ship at the scheduled time. This individual works closely with the independent tour and dispatch desk. This job requires an individual who is organized, prompt, can multi-task, and has high energy and enjoys working with the public. This person is the last point of contact with the tour guests and will be responsible for making sure their transfers go smoothly.

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Ketchikan

Seasonal Tour Desk Dispatch

This position is responsible for smooth and efficient operation of the independent tour desk located at Alaska Rainforest Sanctuary, Herring Cove. This individual works closely with site managers, dock and dock-sales staff, and Herring Cove bus coordinator. This job requires an individual who is prompt, organized, can multi-task, has high energy, enjoys working with the public, and has excellent customer service skills.

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Ketchikan

Seasonal Retail Guide

The Retail Guide cordially greets the guests and helps them to find the items they are looking for. Works at the cash register and uses the Point of Sale software. Helps maintain the guest areas including, restrooms and snack booth as well as the general areas. Helps with making and maintaining snacks. Applicants must have an outgoing personality and good customer service skills, be comfortable with handling cash and be able to understand POS system.

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Ketchikan

Seasonal Adventure Karts Operations Manager

The Adventure Karts Operations Manager is responsible for overseeing all aspects of the Adventure Kart Expedition, tours and operations. The incumbent is responsible for supervision, performance and morale of all managers; program quality and development; record keeping for staff, as well as all equipment and facilities; and safety of staff and visitors. This position has the responsibility for direct hiring, training, and performance evaluations for all staff. Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, and return-on-investment projections. Coordinate and participate in cruise line activities to market products and services.

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Ketchikan

Seasonal Adventure Karts Operations Supervisor

The Operations Supervisor is responsible for the supervision of Adventure Karts operations. This position requires a strong understanding of and experience with tour operations and training standards. Applicants must have a risk management background.

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Ketchikan

Seasonal Dock Representative

Dock Reps are responsible for meeting and providing introductory information to all arriving guests who are on scheduled tours. Applicants must have strong customer service skills and be capable of positively representing the company to cruise lines, partners and customers.

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Ketchikan

Seasonal CDL Driver Guide

The CDL Driver Guide is responsible for the transportation of customers and crew in a safe and timely manner. Duties include a certain level of maintenance and cleaning. Commitment to safety, clean driving record and CDL License with passenger endorsement required. People skills are a must as drivers are required to provide narration. Training provided for qualified applicants.

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Ketchikan

Seasonal Driver Guide

The Driver Guide is responsible for the transportation of customers and crew in a safe and timely manner. Duties include a certain level of maintenance and cleaning. Commitment to safety and a clean driving record are required. People skills are a must as drivers are required to provide narration. Training provided for qualified applicants. Summary of Essential Job Functions

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Ketchikan

Seasonal Photographer

Photograph all guests as they zip through on the last line. Edit crop and sell photos when time allows between tours. Assist store manager and clerk in the running of the store. Take photos on the course or as needed and time allows. Applicants should have knowledge of digital photography and some basic editing experience, be comfortable with cash handling and customer service.

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Ketchikan

Seasonal Trail Guide

The Trail Guide is responsible for providing information to our guest about the flora, fauna, wildlife, and history of Herring Cove and the surrounding area. Trail guides ensure our guest receives a memorable and professional nature experience.

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Ketchikan

Seasonal Zipline Guide

A Zipline Guide is responsible for instructing and leading participant groups onto zip course with another zipline guide. Applicants must have a strong risk management and customer service orientation. Qualified applicants will go through an extensive training program and must pass a written and on-the-job skill test. Additional training is provided for any job functions as required.

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Ketchikan

A&P Mechanic

A&P mechanic, full time, permanent. Aircraft fleet of DeHavilland DHC-2 Beavers and DHC-3 Turbine Otters. Flexible work schedule: Day shift during winter months and swing shift during busy summer months

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Ketchikan

Aircraft Mechanic Apprentice

The Mechanic Apprentice will assist the A&P mechanics in aircraft maintenance, insert and retrieve aircraft from the water. Maintain the cleanliness of the aircraft while inside the hangar, maintain the cleanliness of the shop area daily. Assist in the insertion and retrieval of aircraft from the water.

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Ketchikan

Seasonal Customer Service Representative

The Customer Service Representative is responsible for all aspects of the customer’s experience for Taquan Air.

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Ketchikan

Seasonal Bear Guide

As a naturalist bear guide, it is your utmost responsibility to ensure quality customer service is paramount. This responsibility includes diligently maintaining the vehicle driven each day and providing each participant with a quality nature/wildlife experience. In addition to company product knowledge, this position also requires the knowledge and adherence to company safety procedures and requirements.

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Ketchikan

Controller

We are looking for a Controller to join our accounting team at our Ketchikan office. The Controller oversees all financial, accounting and human resources activities across multiple entities. Responsible for budget development and management, financial analysis, payroll, forecasting, accounts payable, accounts receivable, regulatory reporting, and financial reporting. We offer a host of amazing benefits including Alaska Airlines and Taquan Air charter benefits, access to scheduled flights and tours operated by the company along with competitive pay and a great team! This position requires great attention to detail and the ability to continuously improve existing accounting processes while encouraging a team-oriented work environment.

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Ketchikan

Accounting Coordinator

We are looking for an Accounting Coordinator to join our Ketchikan team. The Accounting Coordinator supports the operations of multiple entities through a wide range of administrative and accounting functions including accounts receivable oversight, employee relations, payroll processing, and financial and other information analysis. We offer a host of amazing benefits including Alaska Airlines and Taquan Air charter benefits, access to scheduled flights and tours operated by the company along with competitive pay and a great team! Must have great attention to detail and be able to interact professionally vendors, customers and various internal departments.

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Ketchikan

Sales and Service Manager

The Manager of Sales and Service will be responsible for developing key growth sales strategies, working with 3rd party partners, to develop action plans to meet budget goals. Successful execution of these strategies is required to achieve financial targets. This position will also oversee the seasonal cruise ship dock operation.

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