As the tour manager, you are responsible for overall flight tour operations and communications with cruise lines and third-party partners by coordinating and managing allotments, product options and correspondence. The role requires you to follow and influence others within the tour department to adhere to company Safety Management Systems (SMS) procedures and requirements. Furthermore, the role includes hiring and managing the seasonal bear guides and drivers.  Additional duties will include providing back-up services to the flight coordinator and customer service departments as needed.